Menards is a popular American home improvement chain that provides an extensive range of construction materials, tools, equipment, and other related products. Headquartered in Eau Claire, Wisconsin, Menards has more than 300 stores across the United States. The company has made a name for itself by offering quality products at affordable prices, making it a go-to destination for DIY enthusiasts and professional contractors alike. With a broad selection of products and a knowledgeable staff, Menards has become a one-stop-shop for all things related to home improvement. Their commitment to providing exceptional customer service and high-quality merchandise has earned them a strong reputation in the industry. Overall, Menards is a reliable and trusted provider of home improvement essentials.
Amenities and More
- Credit cards
- NFC mobile payments
- In-store shopping
- In-store pick-up
- Cheques
- Assembly service
Reviews
Gotten lots of supplies here for our remodel, cabinets, doors, paint, sink. Items came in at expected times, couple of cabinet doors had some flaws and they are sending replacements with no problems.
rushed, followed, poor store brand quality (what good is a warranty if you are guaranteed to have to use it because they knowingly make bad products), cashier said employees following customers is a normal practice, spoke with assistant store manager so they could investigate the issues. Lack of variety. They do have some employees that care about customers and are willing to help. The rebate they constantly run makes their prices about the same as all the other stores, and seriously if your going to run non-stop rebates then just lower your prices 11% instead of making so many people waste paper. The rebate slips and the extra receipt paper and ink are costing you money, then the customer has to use envelopes and stamps, It's wasteful and only costs more money and time for both the business and customer. Put those resources into the store where it will benefit everyone.
Very bad customer service in the building supply and delivery departments. We will go to Fremont, Omaha, or Council Bluffs in future.
We ordered a fair amount of wood for a warehouse shelving project on a Tuesday to pick up Wednesday morning. They said we would have to pick and load but they would have someone to help. No help of course. Pretty disappointing. That's a good gig to sell that product and not have to lift a finger to help.
Menards is a joke. If it wasn't for the prices the service would definitely not be a reason to come here. My co-worker and I needed to pick up lumber the other morning and went to the board shed. When we started loading there was not just 1 employee near us, but 5 people. Not one person offered to help. I said "boy it would be great to have some help". Not one person even stopped to ask if I needed help. A fork lift was in middle of the road and had to carry boards couple extra feet, no big deal. A heavy guy said"can't you drive all the way around the shed to the othe sides to make it easier"? Really it's only 20 more feet to carry this, well he walked off because that was to much work for him.
I did a special order and after 2 trips to Sioux City to get the materials, it was still wrong. I spent over $100 in gas and still didn't get my order. Customer service was helpful but the process of getting a special order was very difficult and I spent more than any savings I had with not just getting at my small town lumber yard
I am thoroughly disappointed in a large company like this that has shady false advertisement inside the store and refuses to honor prices that are posted. When shown a picture of the sign, the sign is verified by the staff, and the staff admits they created and posted the sign, they still refuse to honor the advertised price.
Came in to buy some paint, 2 female staff where just hanging out talking and paid no attention. I asked for some restroom paint, just plain white, she pointed didn't even bother to get up. All they had was a deep base, so I went back to ask if they had any regular base, she said whatever we have on shelf, a male staff over herd and said yes we do, she just walked away and kept gossiping with the other staff, meanwhile the male staff got on forklift and got my paint. Terrible customer service by female staff.. won't ask them for any help
Very Disappointed with this store , looked online , product in stock . I went to the counter to purchase an item 279 pieces in stock , went out to load it up and zero in stock! Amazing ! The guy at the gate to go load your item up has no idea where the product is at and then roots through everything like your a thief, no THANK YOU !!!!! Then have to go back inside to get your money back , wait in line again . Totally disappointed, then they have no idea when they will get anymore product at all ! Never again !!!!
I love shopping at Menards. However, I do remodels and not being able to use the rebates online is quite a hassle. Wish they could change that.
Location
5900 Gordon Dr, Sioux City, IA 51106, United States
Hours
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Monday
06:00 AM - 09:00 PM
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Tuesday
06:00 AM - 09:00 PM
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Wednesday
06:00 AM - 09:00 PM
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Thursday
06:00 AM - 09:00 PM
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Friday
06:00 AM - 09:00 PM
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Saturday
06:00 AM - 09:00 PM
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Sunday
08:00 AM - 08:00 PM
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